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| 008 | 211104s9999 xx 000 0 und d | ||
| 020 | _a9789332534452 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.4013 Q5 BES | ||
| 100 | _aDALE H BESTERFIELD | ||
| 245 | 0 | _aTOTAL QUALITY MANAGEMENT | |
| 250 | _a4 | ||
| 260 |
_c2015 _bPEARSON EDUCATION |
||
| 300 | _a595 | ||
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_c14604 _d14604 |
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